Honest fair advise and knowledge
Honest fair advise and knowledge
As above, Chris Tripp is always excellent.
Everything was as I expected within time scales etc
Professional and honest
Attentive and knowledgeable sales person (Ryan), gave good advice throughout the process; sent regular updates and responded promptly to queries - he is a credit to your company.
They did what they said they would and booked me in at short notice
Everyone is helpful, polite and efficient.
Enjoyed the video of service.
Car when's in for a valet and outside was dirty compared to when it went in me being a person who looks after my car had to shampoo the outside my self when got home in my opinion car had been washed but notdried windows were dirty and Water marks
They are courteous and efficient
booked it in, no problem, ready at time given. Free bus ticket into town, on my return, all done, brilliant
From point of booking to greeting at reception kept up to date through the service.
I like the video they send about your vehicle to let you know its ok (or not). when you work full time it's difficult to answer the phone so a message you can pick up when you're free is great
I have complete confidence in mini service staff.
It was easy to book my car in, and on arrival at the showroom, I was greeted by the salesman who had sold me the car 2 years previously. The Service Manager explained what would happen and the cost of the service
Excellent service from Ryan Jenner at Westerley in Exeter. Thank you.
Nothing to add
Again pleasent staff, and very efficient service all round
Friendly staff and very accommodating
Efficient service, good waiting area with coffee etc
Excellent service and attention to detail. Very knowledgeable staff
No complaints ever
Very helpful on the phone and prompt service.
Good service good value
See answer to question 1
Efficient service and knowledgeable staff plus good experience visiting the mini branded dealership particularly liked the Citnow video clip
As oil filter housing not kept in stock need to book another service visit. As we live in Dulverton this means a 2 hour round trip plus waiting time.
You made the best time to help me out
Easy to book in and updates on service given
Service and timings were fine. The receptionist said the car would be washed and hoovered - the hoovering did not happen. Not the end of the world but if an offer is made and accepted then it should be honoured!
No problems this time.
Had MOT and a big service and my lovely mini was back on the road in four hours.
Friendly and helpful staff , ensuring my car was dealt with quickly, while keeping me informed at all times .
Booking process easy and work completed on time
No issues and easy to deal with
Th service experi nice was very good. They did what they said they would do.
Not able to confirm a delivery date
I drive up especially from Taunton to see Chris Tripp, who has always been very knowledgable and helpful.
Phillip was brilliant!
Exactly what we asked for - delighted with overall finish and feel of the car
Things are not fixed
Easy purchase and delivery was quick
Very prompt and efficient service.
We were allowed a three hour test drive un-accompanied so were able to drive the car on roads familiar to us. The sales exec. Chris Tripp gave us a full "run-down" on the various options available which helped us make a final decision on the car.
everything went without a hitch and without stress