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Customer Reviews.

sales

5

Well organised and helpful.

13 October 2020

service

5

Good work done by top men.

13 October 2020

sales

5

Knowledgeable staff. Helpful and accommodating. Scott kept in touch and made the process easy.

13 October 2020

sales

5

Good service. Felt we were being given options rather than pressured in to a particular car.

13 October 2020

sales

5

All the team were informative and helpful. The car was built and delivered ahead of the estimated date which was a great surprise.

12 October 2020

service

5

Cleaned car, replaced indicator light and couldn't have been more helpful.

11 October 2020

sales

5

Whole process was smooth from start to finish thanks to professional work by Jake and the team

08 October 2020

service

5

Westerly BMW have been faultless in the way they look after my car and always make sure I am well cared for as well.

07 October 2020

service

5

Good service, helpful friendly staff, very pleased

06 October 2020

sales

5

Scott was very knowledgeable and helpful

05 October 2020

sales

5

Previous experience proved this to be a great company to deal with, again this has proved to be great especially with the Covid 19.

05 October 2020

sales

5

Jake was a very knowledgeable and friendly chap and helped me come to a decision on model,colour and trim due to his vast experience.

03 October 2020

service

5

All work carried out, easy to arrange

29 September 2020

sales

5

No problems and a good efficient salesman.

26 September 2020

service

5

Efficient and informative staff

26 September 2020

sales

5

Excellent service from start to finish.

26 September 2020

sales

5

Everything was, as it said it would be, we were giving a choice of dates to lick up our car, what worked for us, worked for them

26 September 2020

sales

5

We were kept informed and the car arrived on time

24 September 2020

service

5

Very satisfied with everything

24 September 2020

service

5

Incredibly helpful and also supplied me a courtesy car for the day

24 September 2020

sales

5

Good communication, friendly non patronising staff, very safe in terms of recent covid restrictions.

22 September 2020

service

5

Very efficient and friendly service. Car was cleaned inside and out for my collection and I noticed driveability was even better than the already impressive standard I was used to following the service

22 September 2020

service

5

I was told how long it would take and then I was snt a text to tell me that the car was ready to collect. The car was very clean and tidy when I collected it from Westerley Exeter and overall I was extremely happy with the whole experience.

22 September 2020

sales

5

I was kept in touch with the process of the making of my new mini on a regular basis. Ryan was very helpful and friendly. I'd previously gone to Audi to test drive a TT and couldn't get out of there fast enough! Awful

22 September 2020

service

5

Westerly did what they said they would and the timings were accurate.

20 September 2020

sales

5

Again, I felt comfortable and relaxed during the whole experience. Everything was made clear and the questions I asked were answered.

18 September 2020

service

5

No problems

18 September 2020

service

5

Everyone polite and friendly. Also had loan car ready for me to go home in

10 September 2020

service

5

Easy to book in and very efficient - and you always clean my car - thank you.

07 September 2020

service

5

All as would be expected

04 September 2020

service

5

Good service

02 September 2020

service

5

Customer service and attention to covid protection for customer

27 August 2020

sales

5

Really good despite Covid delaying everything. Jake kept in contact with us letting us know the progress of the car.

25 August 2020

sales

5

Staff were welcoming, helpful and efficient!

24 August 2020

service

5

Excellent service from Ryan, no hard sell which is a complete turn off. Very accomodating and offered test drive immediately.

22 August 2020

service

5

Very efficient kept informed throughout time car at garage Staff polite and helpful

22 August 2020

service

5

The service was really quick, staff were friendly and I liked the little video done at the service explaining what was going on

20 August 2020

service

5

Always going the extra mile to deliver excellent customer service

18 August 2020

sales

5

Efficient service and communication.

18 August 2020

service

3

See above

15 August 2020

service

5

Again staff were really polite and helpful, there were no courtesy cars available when I had my appointment but they were able to give me a free bus ticket, service was done in good time and I like receiving the video to let you know what's happening

15 August 2020

service

5

The service and team gave an exceptional customer experience. Full consideration was given to safeguarding in terms of Covid pre and sanitisation.

14 August 2020

service

5

Again great customer service

13 August 2020

service

5

cannot find fault.

09 August 2020

service

5

Had service done at BMW this time and dealt with lovely young lady called Natalie. Nothing was to much trouble extremely friendly and helpful.

08 August 2020

service

5

Excellent service

07 August 2020

service

5

My MOT was booked easily and the service I received was excellent, thank you

04 August 2020

service

5

I have given this answer as the level of service was excellent and the staff very helpful and friendly!

01 August 2020

sales

5

Excellent and courteous service from salesman who dealt with us and other colleagues.

31 July 2020

service

5

My car was collected from my place of work and delivered back