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Customer Reviews.

sales

5

I made several visits to the sales department to talk with Ryan Jenner. I was not pressured in any way. I was offered what I felt was a very good deal in terms of price and part exchange value. I would certainly recommend Westerly Mini Exeter

06 January 2021

service

5

I was kept informed throughout by your receptionist. The replacement car was virtually the same as mine so it was a seamless changeover. The whole process was easy with no hassle.

05 January 2021

service

5

just completely satisfied.

05 January 2021

service

5

Quick, on time, efficient and friendly staff

28 December 2020

service

5

As I have said all went smoothly and hassle free...

26 December 2020

service

5

Very satisfactory experience

26 December 2020

service

5

Did what they said they'd do.

24 December 2020

sales

4

Excellent sales people who know their stuff.

23 December 2020

service

5

Always a smooth operation

22 December 2020

service

5

Great customer service

22 December 2020

sales

5

Very efficient

21 December 2020

service

5

Courteous, well informed and timely service.

21 December 2020

service

5

everthing went very smoothly

20 December 2020

service

5

Did what was asked. Delivery and collection service very helpful.

19 December 2020

service

5

Everything was running well before and is now running even better plus the car was cleaned...always a bonus

15 December 2020

service

4

Efficient service

15 December 2020

service

5

It was easy and staff pleasant

11 December 2020

service

5

The work was completed within the agreed time and to the agreed cost

09 December 2020

service

5

Straightforward & completed on time.

09 December 2020

sales

5

Ryan was helpful, communicative without being too intrusive, available, and responsive.

09 December 2020

service

5

Very impressed that the car was cleaning too.

09 December 2020

service

5

Very satisfied. Helpful, quick, professional.

07 December 2020

service

5

Car ready when requested and was cleaned inside and out. Dealership was very COVID secure.

07 December 2020

service

5

Every time we have had reason to contact you, the service has been phenomenal. I don't think we have ever experienced such great service

06 December 2020

sales

5

All went smoothly despite lockdown, and a contactless handover. Scott had previously demonstrated the process of charging, and how the car reported progress, and Ryan was on hand when we collected the car to answer any questions from a distance.

30 November 2020

service

5

Friendly and knowledgeable staff and a quick service.

30 November 2020

sales

4.5

Every thing was fine. Relied on our prowess with the computer which we managed in the end with patience from Ryan.

30 November 2020

service

5

Pleasant and successful experience from the start of choosing a new car to the delivery, U

23 November 2020

service

5

Friendly and helpful.

23 November 2020

service

5

On Reception Danni was excellent, I am a bit different but she dealt with me well, especially with the way things are at the moment, but it has to be said I never have a problem with Westerly Exeter Whether it be Service, Parts or Sales Excellent !

17 November 2020

service

5

Recall explained clearly and done with no fuss.

16 November 2020

service

5

clear information from staff and car was cleaned inside and out

16 November 2020

sales

5

Very professional and met all expectations

15 November 2020

service

5

Cost as expected

14 November 2020

service

5

Excellent.

14 November 2020

sales

5

THE SALES PEOPLE WERE EXCELENT ,VERY KNOWLEDGABLE ,FRIENDLY AND NOTHING WAS TOO MUCH TROUBLE

14 November 2020

service

4.5

There was some confusion between the receptionist that took the booking and the service team. I had booked a service and a minor repair but the service element had not been passed on however service were very helpful and completed the service anyway

14 November 2020

sales

5

The centre was really well presented, with a good selection of cars on show. It was COVID aware. Scott Walker was personable and knowledgeable about the vehicle. The Mini arrived earlier than expected and the handover was excellent.

11 November 2020

sales

5

Our sales representative Ryan was friendly, knowledgeable, and kept in touch with us throughout the whole process from purchase to delivery.

09 November 2020

service

5

Mini/BMW are amazing - no fuss no bother

31 October 2020

sales

5

Garage had car to see and test drive. Salesman, Scott Walker! Was very knowledgeable and helpful.

30 October 2020

sales

5

Very good sales person. He was personable and knowledgeable. Clean and modern premises as well.

26 October 2020

service

5

My Cooper had no problems and the MOT was satisfactory for. 7 year old vehicle.

25 October 2020

service

5

Service staff were speedy and efficient.

24 October 2020

service

5

Very straightforward to book, check in and collect. The reception staff were very helpful. In spite of the COVID restrictions the service I received was first class

21 October 2020

service

5

Great service

20 October 2020

service

5

Work completed quickly with no undue waiting around