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Customer Reviews.

service

5

Had a free car wash, but great service booking in on the phone

11 January 2019

service

4

Had to wait a couple of weeks for appointment but very satisfied with sorting the problem and service

10 January 2019

sales

5

Did everything right. Problem with the convertible hood means I can’t give it 5 out of 5. Also was handed over outside rather than in the showroom area

10 January 2019

sales

5

Fantastic service from start to finish

09 January 2019

sales

5

It was all very easy and uncomplicated.

09 January 2019

sales

5

I was dealt with in a timely and efficient manner, and the hot chocolate was very welcome on a cold morning.

08 January 2019

service

2

During our first visit to point out the fact the car was leaking, we were told it would be covered by the warranty and as we had only had the car approx 6 months, this seemed reasonable as we now know this fault had been there when we purchased

08 January 2019

sales

5

Will the Salesperson plus the Mini Centre

07 January 2019

service

2

Your Service Manager has attitude, he was not very friendly seeing that I was the customer. I have had a problem with my phone connecting to the car, he told me it wouldn’t work as it was not compatible, I have since contacted the sales team.

06 January 2019

sales

5

I felt included and valued by the mini centre

03 January 2019

sales

5

The opportunity to test drive an identical model was accomadate with minimal same day notice. All questions were addressed and the agreed purchase price was very acceptable to me.

02 January 2019

sales

5

Courteous and liked the way little updates were given on the progress of car

02 January 2019

service

1

Extremely disappointed as I’m a very loyal customer anything that needs doing to the car it always goes back to mini.I will have finished paying for the car beginning of 2019 and I’m considering going to a different garage

27 December 2018

service

3

The vehicle check seemed ok but the promised clean was far from satisfactory. The inside of the windows had not been cleaned and had to be done by request Foot well mats had not been moved for cleaning and the inside sills of the doors still dirty!

27 December 2018

service

5

Always good service

27 December 2018

sales

5

Everything went smoothly and my car came in earlier than expected.

26 December 2018

service

5

Price and level of service, and I do like the free car wash

24 December 2018

service

5

See above a perfect experiece

24 December 2018

service

5

Service procedures carried out clearly explained. Any queries with my Mini explained then tested out.Outstanding fault, rectified by replacement part 3 weeks later.

21 December 2018

service

5

It was done quick and completed.

20 December 2018

sales

5

Absolutely no problems, was kept informed and my car even arrived early.

18 December 2018

sales

5

Again Ryan was extremely helpful not only with my mini but also with sorting out my previous car.

18 December 2018

service

4.5

All OK just a brief wait to be attended to.

18 December 2018

service

5

I have always been very pleased with the service and efficiency of the Mini centre at Exeter

17 December 2018

service

4

Very impressed with the video showing the underside of the vehicle.

15 December 2018

service

4

Very helpful with information, clean professional work and a free Exeter pass that I was Not expecting

14 December 2018

service

5

Booking and service on the day was flawless

13 December 2018

service

5

Customer service was good.

13 December 2018

service

5

Dealt with on time and within job time estimate whilst I waited in the comfortable waiting area with free coffee available.

12 December 2018

sales

5

Because it is true

10 December 2018

service

5

Very satisfied with the work carried out.

08 December 2018

service

5

helpful video showing and explaining the work

08 December 2018

sales

5

because of the great service i received with my first purchase i had no hesitation but to go back to purchase my second vehicle

07 December 2018

service

5

Great friendly service

07 December 2018

service

4

The key would not accept the latest data so I had to go back a few days latter to finish the service and correct the keys.

06 December 2018

sales

5

All sales persons very helpful and not pushy,

06 December 2018

service

5

Very pleased with the whole visit

05 December 2018

service

5

smooth, discount on MOT, video of car emailed to me, wifi while waiting and refreshments

05 December 2018

sales

5

Got my mini, before time. And Phillip didnt care how many questions i asked or how often I contracted him. made the process of changing my number plate really easy too !!

04 December 2018

service

5

no problems

04 December 2018

service

5

All of the above, and my mini was treated to a wash and Vac !

04 December 2018

service

4

Work completed on time phoned to confirm video link sent of work needed

03 December 2018

service

5

No problems

01 December 2018

service

4

Great apart from the difficulty of getting through to the service department on the phone even outside peak times

30 November 2018

service

4

Did all what was required.Needed to order part so will need to revisit when part been delivered into stock.

30 November 2018

service

5

Was able to fit me in at my convenience. Relaxing drink whilst waiting

29 November 2018

service

5

The service team kept me informed and tried hard to get me back onto the roads asap.

29 November 2018

service

5

Car ready when expected, no delays

28 November 2018

service

5

Able to connect to wi fi & had access to drinks etc

27 November 2018

service

5

Always get a good reception