Well organised and helpful.
Well organised and helpful.
Good work done by top men.
Knowledgeable staff. Helpful and accommodating. Scott kept in touch and made the process easy.
Good service. Felt we were being given options rather than pressured in to a particular car.
All the team were informative and helpful. The car was built and delivered ahead of the estimated date which was a great surprise.
Cleaned car, replaced indicator light and couldn't have been more helpful.
Whole process was smooth from start to finish thanks to professional work by Jake and the team
Westerly BMW have been faultless in the way they look after my car and always make sure I am well cared for as well.
Good service, helpful friendly staff, very pleased
Scott was very knowledgeable and helpful
Previous experience proved this to be a great company to deal with, again this has proved to be great especially with the Covid 19.
Jake was a very knowledgeable and friendly chap and helped me come to a decision on model,colour and trim due to his vast experience.
All work carried out, easy to arrange
No problems and a good efficient salesman.
Efficient and informative staff
Excellent service from start to finish.
Everything was, as it said it would be, we were giving a choice of dates to lick up our car, what worked for us, worked for them
We were kept informed and the car arrived on time
Very satisfied with everything
Incredibly helpful and also supplied me a courtesy car for the day
Good communication, friendly non patronising staff, very safe in terms of recent covid restrictions.
Very efficient and friendly service. Car was cleaned inside and out for my collection and I noticed driveability was even better than the already impressive standard I was used to following the service
I was told how long it would take and then I was snt a text to tell me that the car was ready to collect. The car was very clean and tidy when I collected it from Westerley Exeter and overall I was extremely happy with the whole experience.
I was kept in touch with the process of the making of my new mini on a regular basis. Ryan was very helpful and friendly. I'd previously gone to Audi to test drive a TT and couldn't get out of there fast enough! Awful
Westerly did what they said they would and the timings were accurate.
Again, I felt comfortable and relaxed during the whole experience. Everything was made clear and the questions I asked were answered.
Everyone polite and friendly. Also had loan car ready for me to go home in
Easy to book in and very efficient - and you always clean my car - thank you.
All as would be expected
Customer service and attention to covid protection for customer
Really good despite Covid delaying everything. Jake kept in contact with us letting us know the progress of the car.
Staff were welcoming, helpful and efficient!
Excellent service from Ryan, no hard sell which is a complete turn off. Very accomodating and offered test drive immediately.
Very efficient kept informed throughout time car at garage Staff polite and helpful
The service was really quick, staff were friendly and I liked the little video done at the service explaining what was going on
Always going the extra mile to deliver excellent customer service
Efficient service and communication.
Again staff were really polite and helpful, there were no courtesy cars available when I had my appointment but they were able to give me a free bus ticket, service was done in good time and I like receiving the video to let you know what's happening
The service and team gave an exceptional customer experience. Full consideration was given to safeguarding in terms of Covid pre and sanitisation.
Again great customer service
cannot find fault.
Had service done at BMW this time and dealt with lovely young lady called Natalie. Nothing was to much trouble extremely friendly and helpful.
My MOT was booked easily and the service I received was excellent, thank you
I have given this answer as the level of service was excellent and the staff very helpful and friendly!
Excellent and courteous service from salesman who dealt with us and other colleagues.
My car was collected from my place of work and delivered back