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Customer Reviews.

service

5

Efficient service, first MOT and end of warranty check. Liked the video feedback

08 April 2021

sales

5

Westlerly Mini are simply the best dealership I have ever dealt with, nothing is too much trouble and everything is focussed on the customer.

07 April 2021

sales

5

Jake, was easy to do business with, knowledgeable about his products and delivered a great socially distanced handover.

06 April 2021

sales

5

Jake was full Of information, friendly and easy to contact. Nothing was too much trouble Showroom was clean, Covid safe

06 April 2021

sales

5

Very easy to deal with considering in the middle a pandemic

05 April 2021

service

5

The BMW service reception staff were excellent and the service was carried out to my satisfaction

05 April 2021

service

4

Good info on-line as part of service

03 April 2021

service

5

Efficiency and customer service

01 April 2021

service

4.5

Service receptionist Dani was really good

30 March 2021

service

5

Was very pleased to be invited to have my car looked at, to see if everything was ok, after having my car for 3 years.

30 March 2021

service

5

Good customer service, efficient and I had a replacement vehicle whilst my car had its service and mot. Thank you. Good distancing at counter re covid too.

29 March 2021

service

5

Given good information before Helpful staff

28 March 2021

service

5

Due to the covid restrictions as i live in launceston ,i was provided with a car to use while my car was serviced so went home and came back at end of day.

28 March 2021

service

5

excellent service

28 March 2021

service

5

Service completed to my satisfaction.

28 March 2021

sales

5

All dealings were done easily through email and phone.

28 March 2021

service

5

Danni went out of her way to make sure the work was completed even though there were problems on the day. All done with a smile which was great.

26 March 2021

sales

5

Very difficult in these times. Acted professionally and very helpful.

26 March 2021

sales

5

Super sales team. Excellent attention to detail and very knowledgeable. Good value deal

25 March 2021

service

5

Timely responses and helpful answers to questions

25 March 2021

service

5

Staff went above and beyond

24 March 2021

sales

5

Jake Rogerson was helpfull and knowledgeable .He is the best car salesperson I have EVER come across. I give him 100%

24 March 2021

sales

5

Due to covid, it was all done brilliantly. I was sent videos and regular updates of the progress of my new mini

23 March 2021

service

5

Nothing to complain about, very smooth & efficient to book my car in and collect it. The only thing I didn't like was the cost but it was broken to me gently & a necessary expense.

21 March 2021

service

5

Knowledgeable- far better than Dick Lovett in Swindon who told me nothing was wrong 30k miles ago. Bit annoyed as the feathered tyres have detracted from my enjoyment of the car.

21 March 2021

service

4

Completed in the time I was given.

21 March 2021

service

5

Friendly and helpful

17 March 2021

sales

5

During this difficult time, Covid, Scott gave us excellent service and remained in contact throughout our purchase. He was able to answer all our concerns and questions extremely efficiently.

16 March 2021

service

5

They did as I requested

15 March 2021

sales

5

Jake was always very helpful

15 March 2021

sales

5

Car was delivered so never visited the MINI centre, but delivery was organised and seamless so happy.

14 March 2021

service

5

The service was excellent from start to finish. Collecting the car and returning it was extremely helpful and well organised.

14 March 2021

service

4

Good service

12 March 2021

service

5

As above, plus a job well done..

12 March 2021

service

5

Mark who looked after us when we arrived and collected the car extremely helpful... good old fashioned customer service as it should be, altogether very satisfied with Mini Exeter.

12 March 2021

service

5

Very good service they let me know on video of my car l was very impressed

10 March 2021

service

4

Very satisfied

08 March 2021

service

5

It was very efficient, the team at BMW/Westerly are professional, helpful, and courteous. David, who dealt with my warranty check went the extra mile to ensure I had a vehicle to use overnight. This was much appreciated.

08 March 2021

service

5

From the reception all expectations fulfilled or exceeded

06 March 2021

service

4

That's the reason for giving this answer

02 March 2021

service

5

As I said everything went smoothly

01 March 2021

service

5

All done quickly

01 March 2021

service

5

we have a pandemic and its great they are still working to keep you on the road.

27 February 2021

service

5

As usual fabulous

27 February 2021

service

5

Kept well informed about progress and service was punctual

27 February 2021

service

5

Because I am.

27 February 2021

sales

5

Buying during COVID pandemic was very different, everything had to be done on line, signing of documents etc, the process was very easy and well thought out

25 February 2021

service

5

As above

24 February 2021

service

5

I arrived with a problem and it was sorted quicker that I could have expected

24 February 2021

service

5

Very efficient. Helpful and informative. No unnecessary waiting.