OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 36 comments received in the last 90 days.
10 May 2022
All went smooth
08 May 2022
Because despite the unfortunate delay in the car arriving I was always kept up to date with the process and information,
26 April 2022
The team always go above and beyond to help the sales experience be as smooth and hassle free as possible. They are all stars!
24 April 2022
Despite having to wait 7 months to finally get my car, Charlotte Connor, salesperson, kept me fully and regularly updated with the situation. She has been most helpful and efficient
21 April 2022
I was kept informed by phone and email. The car arrived on time despite the factory closing with global component supply issues.
05 April 2022
Excellent help and advice on deciding the model suitable for my requirements. I was kept well informed of the progress of my order and subsequent delivery time. Very happy indeed.
16 June 2022
It identified faults of which I had no knowledge.
11 June 2022
Everghing ok
07 June 2022
Service completed in the time specified
07 June 2022
nothing to complain about. prompt and courteous
07 June 2022
Brilliant help provided by Natalie Mugford after my breakdown, she stayed late to ensure we were able to get home to West Cornwall.
06 June 2022
Job completed as promised and your service receptionist was extremely helpful with an issue with the instrument display.
05 June 2022
kept informed and friendly service
02 June 2022
First service of car and went like a dream they completed it when time was given .
30 May 2022
In and out very quickly. good communication
30 May 2022
A nice place to wait while the mot was being done, free coffee and biscuits.
26 May 2022
Good customer support