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Customer Reviews.

service

5

Excellent service and attention to detail. Very knowledgeable staff

07 May 2019

service

5

No complaints ever

06 May 2019

service

5

Very helpful on the phone and prompt service.

05 May 2019

service

5

Good service good value

01 May 2019

service

5

See answer to question 1

30 April 2019

service

5

Efficient service and knowledgeable staff plus good experience visiting the mini branded dealership particularly liked the Citnow video clip

30 April 2019

service

2

As oil filter housing not kept in stock need to book another service visit. As we live in Dulverton this means a 2 hour round trip plus waiting time.

29 April 2019

service

5

You made the best time to help me out

29 April 2019

service

4

Easy to book in and updates on service given

28 April 2019

service

3.5

Service and timings were fine. The receptionist said the car would be washed and hoovered - the hoovering did not happen. Not the end of the world but if an offer is made and accepted then it should be honoured!

28 April 2019

service

5

No problems this time.

27 April 2019

service

5

Had MOT and a big service and my lovely mini was back on the road in four hours.

24 April 2019

service

4

Very understanding

22 April 2019

service

5

Friendly and helpful staff , ensuring my car was dealt with quickly, while keeping me informed at all times .

19 April 2019

service

5

Helpful polite

19 April 2019

service

5

Booking process easy and work completed on time

18 April 2019

service

5

No issues and easy to deal with

16 April 2019

service

5

Th service experi nice was very good. They did what they said they would do.

15 April 2019

sales

3

Not able to confirm a delivery date

15 April 2019

sales

5

I drive up especially from Taunton to see Chris Tripp, who has always been very knowledgable and helpful.

15 April 2019

sales

5

Phillip was brilliant!

15 April 2019

sales

5

Exactly what we asked for - delighted with overall finish and feel of the car

14 April 2019

service

2

Things are not fixed

14 April 2019

sales

5

Easy purchase and delivery was quick

12 April 2019

service

4

Very prompt and efficient service.

11 April 2019

sales

5

everything went without a hitch and without stress

10 April 2019

sales

5

We were allowed a three hour test drive un-accompanied so were able to drive the car on roads familiar to us. The sales exec. Chris Tripp gave us a full "run-down" on the various options available which helped us make a final decision on the car.

10 April 2019

service

5

Great service! I have rated it to reflect the work done, the respect given to my little car and the professionalism of the mechanics ??.

09 April 2019

service

4

Did not work out completely to my satisfaction.

09 April 2019

service

3

Length of time and work not completed

09 April 2019

service

5

They are very caring and cooperative with their service.

07 April 2019

sales

5

Ryan exceeded my expectations in all respects, including coming in on his day off for the handover. He is extremely professional, provides outstanding service and is very customer focussed. I really couldn't have asked for anything more.

07 April 2019

service

5

Done The Car Very Well Thanks

07 April 2019

service

5

When booking a time was given for the service. On arrival that time hadn't been recorded. Of no real consequence as I'm retired and my time is my own. However, because of this, I think it took longer than I was initially led to believe.

06 April 2019

service

3

Service was fine, but I'm a little put out by the price I was quoted for just pads replacement on just front breaks. £189, just pads, not disks, which will need replacing soon most likely, seems unusual not to do both.

02 April 2019

service

5

It's good to see the 'under car' video

02 April 2019

service

4

Welcomed by staff. Good facilities while waiting.

02 April 2019

service

4

As above very good service, but was not told how long a service and M O T would take when booking

02 April 2019

service

5

The car was serviced

01 April 2019

service

5

Dealt with politely and timing arranged to fit with my needs.

01 April 2019

sales

5

Chris Topp made the whole process enjoyable, from start to finish. He has excellent customer service skills combined with great product knowledge.

01 April 2019

service

5

Epitomoses everything I want in a "car" experience. No hassle, professional, friendly, efficient.

29 March 2019

service

5

From start to finish exemplary service detail

26 March 2019

sales

4

All very efficient with Chris ... Very personable experience

24 March 2019

sales

5

I have bought numerous minis over the past 15 years and have always had great service and fab cars!

24 March 2019

service

5

Although a fault was found which will be fixed under warranty this was explained and another appointment made to resolve the issue.

23 March 2019

service

5

MOT done on time and the car valeted

23 March 2019

service

5

No issues and clear communication

23 March 2019

service

5

Did what you said and showed me by video

22 March 2019

service

5

I had collect and deliver so its convenient and doesn't interrupt working day, car is serviced under TLC pack so felt 'free, MOT organised at same time so again convenient; all staff I had dealings with were friendly, professional and efficient