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Customer Reviews.

service

3.5

Good, efficient and very polite

30 July 2018

service

5

Friendly, attentive staff.

24 July 2018

service

5

It was on time and I loved the video that was sent me.

24 July 2018

service

5

They did exactly what they said they would do

20 July 2018

service

1

Every time I visit Westerly it’s dissapointing. Sales people never approach me and when they do I feel nobody’s interested. Ultimately I purchased my car from Ocean mini and should have taken it back there fornits service.

09 July 2018

service

5

Excellent service

06 July 2018

service

4

Overall pleased with service department.No problem booking in car, did the service to my satisfaction.Car cleaned and ready when required.

06 July 2018

sales

5

Very professional, very helpful and nothing was too much trouble.

03 July 2018

service

5

Wash and vac included.

29 June 2018

service

4

Everything including the attitude of the staff is very good. The only thing is I felt the car wash and polish was not up to standard.

27 June 2018

service

5

I always experience excellent service from all departments

21 June 2018

service

5

Only comment please be clear when booking on line that the service on a Saturday will be at the BMW garage and not the mIni garage.

12 June 2018

service

5

The staff were very efficient, I had no problems booking my car in for the service and found the service staff very helpful.

12 June 2018

service

4

Polite and efficient staff

11 June 2018

service

5

Again Phil made the whole process very easy

11 June 2018

service

5

as above

11 June 2018

service

5

I couldn't fault anything.

04 June 2018

service

5

Friendly, efficient, helpful

04 June 2018

service

5

The staff were very helpfull

04 June 2018

service

5

Friendly, helpful and thorough. Reasonably priced too.

01 June 2018

sales

5

Although I was surprised at the length of time my new mini would take to arrive, six weeks. In the end it was during the week before the original date.

31 May 2018

service

5

Couldn’t wish for better care.

30 May 2018

sales

5

I was completely satisfied because Christopher who was the mini salesman was so very pleasant helpful and professional.

30 May 2018

service

5

The work needed to be on my mini was completed efficiently and quickly

29 May 2018

service

5

Quick and efficient

29 May 2018

service

4

Only thing missing , didnt reset service clock

28 May 2018

service

5

Quick and timely

25 May 2018

sales

4

Very good

24 May 2018

service

5

Good experience.

23 May 2018

sales

5

Sales man was very friendly and took his time with us and even delivered the car to our door

23 May 2018

service

4

Great customer service from the service team

22 May 2018

service

5

Excellent service

22 May 2018

service

5

Thorough, great communication & advice

21 May 2018

service

5

Great service, friendly staff

21 May 2018

service

4

Booking was missed but quick recovery

18 May 2018

service

3

The service was very easy. Unfortunately I picked up a dink in the customer car park on my door from another door. I only noticed about a week after the service. It had to be done there are I hadn't been anyway else where I park next to other cars.

17 May 2018

sales

4

Mix up on registering with price number plateDealership are doing this all the time so should have happened before delivery of car

17 May 2018

service

4

It was an easy process, and I was happy when my car was returned to me as it ran more smoothly, felt better to drive and they had cleaned it inside and out. However I was told it would be an hour and a half and it took 3 hours. But overall happy :)

17 May 2018

service

5

Completed job well and within advised time frame.

17 May 2018

sales

5

Made easy with salesman Philip

15 May 2018

sales

4

It’s disappointing that equipment that I have previous bought for a Mini, does not fit this one, especially my bike rack. Is the fact that they don’t a way to make the customer spend more I wonder. Itwill make me think again next time i change car.

15 May 2018

sales

5

From ordering my car, I enjoyed receiving the email updates on the progress of my mini being built

13 May 2018

service

5

Everything I asked them to check was done. It was done in less time than they had quoted and my car was cleaned and ready with a full report when I returned to the dealership.

12 May 2018

service

5

Received email advising recall for roof on MY JCW mini convertible.Walked into Exeter Mini, and they knew all about it and my details.

11 May 2018

sales

4

A smooth experience. No fuss.

11 May 2018

service

5

Very helpful, polite, informative

11 May 2018

service

4

Always pleased with the service

11 May 2018

service

5

Quick and efficient

10 May 2018

service

3

Had to wait a long time to be dropped back at work