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Customer Reviews.

service

5

excellent service, even received a video of inspection - great

11 April 2018

service

5

Communication received was good.Service Excellant

10 April 2018

sales

5

Good communications throughout and friendly helpful staff.

09 April 2018

sales

5

All went smoothly, good communication and advice about beautiful new mini

09 April 2018

service

4

Work completed on time and within budget.

09 April 2018

service

5

Tackled the task to my satisfaction.

09 April 2018

service

3

No quibbling over repairs, and friendly staff, but no courtesy cars available. Repairs took longer than expected and, although a hire car was provided, I had to push to get it.

09 April 2018

service

5

Richard always goes above and beyond to accommodate any issues that occur

09 April 2018

sales

5

Was treated in a friendly and professional way

06 April 2018

service

5

As the car was in for a MOT and the Vehicle was also due a service which I was unaware of they carried it out there and then which saved me having to book it in for another time

06 April 2018

service

5

Comfortable waiting area with drinks and WiFi so I could work while waiting for car. Although only booked in for an engine oil replacement, the staff were happy to fix the tyre pressure monitor issue as well. Also car cleaned for free

05 April 2018

service

5

Video of the service was good to see

04 April 2018

service

5

Kept informed

04 April 2018

sales

4

Purchase great - delivery not quite up to standard but offer to sort out already received.

04 April 2018

service

3

Because I was offered a valet and it clearly wasn’t done and I was too busy to pick them up on it ( was after I had attended a funeral) but a shame. Everything is usually spot on

03 April 2018

service

5

The experience was friendly and professional.

02 April 2018

sales

1

I ordered my car in August and there was so many problems and delays that I didn’t collect my car until January! I felt completely out of the loop and didn’t feel very looked after at all!

01 April 2018

service

5

The person who served me made it personal, by remembering some of the conversation we had when I booked the car in.

31 March 2018

sales

5

I got exactly what I asked for.

31 March 2018

service

5

A courtesy car was provided at the last minute as my circumstances had changed and I had to get my daughter to a hospital appointment.

29 March 2018

service

4

Good service but they ran out of time to clean my car inside

28 March 2018

service

5

Able to speak to technician and see the car during service and MOT. Video record too.

27 March 2018

service

5

VERY SATISFIED WITH AFTER SALES CARE

27 March 2018

sales

5

Everyone was very accommodating when delivery of new mini was delayed owing to me being snowed in.

27 March 2018

sales

5

Car delivered ahead of time - both cars (67 and 18 plates).

26 March 2018

service

5

Service conducted as expected with good communication

24 March 2018

sales

5

2nd car purchased through Phil in Exeter. Buying a new car should be a nice unpressured experience and it was. Phil understood my needs wants etc ...this was the purchase of my 10th mini. A pleasure to deal with.

22 March 2018

service

5

As above. Never had a problem always polite and helpful.

20 March 2018

sales

5

Car beautifully presented and features new to me fully explained.

19 March 2018

service

5

Ready before time given advised by phone friendly service

15 March 2018

service

5

No hassle and responded well to questions/queries

15 March 2018

sales

5

service was good

15 March 2018

service

5

I was given all the information I needed and any questions I had were answered concisely.

15 March 2018

service

3.5

Had few issues with brand new car so had to return few times - hopefully now sorted

14 March 2018

service

4

Professional, knowledgeable and friendly staff

14 March 2018

service

5

Clear explanations always given.

13 March 2018

service

5

cause the staff are really friendly even tho I'm not rich like most of there customers

12 March 2018

service

5

Happy to answer any questions & queries no matter what. Liked the new vehicle health check video.

10 March 2018

service

5

Having purchased a Mini city in 1980 this new mini met and exceeded my expectations.

09 March 2018

service

4.5

First class treatment by Westerly Exeter MINI. Friendly & efficient and vastly better than my prior experiences at Ocean Plymouth who I have vowed never to deal with again.

06 March 2018

service

5

No problems whatsoever. I loved receiving a video showing details of my car which were checked during its service - brilliant idea!I was also given a complimentary bus ticket which allowed me to go into town for a couple of hours which is great.

02 March 2018

service

5

They were efficient

01 March 2018

service

4

analysed the problem and solved it!

28 February 2018

service

5

Good customer service

28 February 2018

service

4

As above Richard was very helpful. I cannot be completely satisfied as there remains problems with my mini

28 February 2018

sales

5

Fantastic service, attentive staff and always always a smile

28 February 2018

service

5

Everything done very well.

27 February 2018

service

5

As above first class

26 February 2018

service

5

Went to book in for service, the service advisor asked big I had an hour to spare and they done it there and then and cleaned after.

24 February 2018

service

5

Kept well informed throughout the service and repair process of any variations / observations. Front of house service team are exceptionally personable, put you at ease and are more than happy to assist with any specific requirements you may have