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Customer Reviews.

sales

5

I don't like pushy salesman and Ryan hit the prefect note for me of being enthusiastic about the product, meeting my expectations and being very responsive to questions and changes.

02 October 2018

service

5

Kept informed at every stage. Video was a surprise. Car returned clean and shining

02 October 2018

service

5

As above, great brand and great team st Exeter Westerly.

02 October 2018

service

5

Good service and very helpful.

01 October 2018

service

5

Efficient

01 October 2018

service

5

Good products, very professional staff.

30 September 2018

service

4

they dealt with my problem in a very timely fashion

29 September 2018

sales

5

Chris Tripp is a very good salesman and I enjoyed building my new Mini with him. He gave me plenty of time to decide exactly what I wanted in my new car and I am very pleased with the result.

28 September 2018

service

5

They did what they say they would

28 September 2018

sales

5

Clean and organised centre at Exeter, with friendly staff who are passionate about the brand. It was also nice to see a healthy turnover of vehicles in the showroom....something for everyone!

27 September 2018

service

5

Completely!

25 September 2018

service

5

Brilliant!!!

24 September 2018

service

5

All went very well and kept me up to date as to what was happening and when my Mini would be ready to collect.Sent a video when I got home so that I could see what had occurred during the service.

24 September 2018

service

4

Sent video of findings .Sent text when car ready.Not kept waiting.

21 September 2018

service

5

Very happy

20 September 2018

service

4

As above , the repair was not carried out when it was planned.

20 September 2018

service

5

Westerly Exeter, in my experience, have always been helpful, attentive, professional, cheerful - overall very professional and epitomise the "Mini" experience for me.

19 September 2018

service

5

All my needs were met, especially appreciate servicing at weekends.

19 September 2018

sales

4

Very obliging staff any easy to complete a deal

19 September 2018

service

3

Good collection and delivery service. Car was returned due to a recall on the convertible roof. When returned I was unable to open the roof due to a technical fault and the car has to go back for another day. Very inconvenient and annoying.

19 September 2018

service

5

I book the car in, it is seen I have a video explaining what has been done I pick it up that’s how simple it should be

19 September 2018

service

5

Everything done efficiently and well,

18 September 2018

service

5

Brilliant serviceGreat valve for money

18 September 2018

sales

5

this is my fourth mini, they are the perfect car for me and the Exeter Team are always very helpful

17 September 2018

service

5

All done within an hour.

13 September 2018

sales

5

Ryan Jenner was superb throughout and as I have purchased a mini through him previously felt he knew exactly what I was looking for or may be interested in. He was just so easy to deal with.

13 September 2018

service

1

When I booked my car in I rang and spoke to a lady called Natalie. We agreed to diarise the 3rd Sept. I explained that I would be staying and asked for the earliest time that I could book the car in and she said 08.00 contd……….

13 September 2018

service

5

Good car and friendly service.

12 September 2018

sales

5

Everything was as expected

11 September 2018

sales

5

Philip Perry was great and very helpful

11 September 2018

service

4

Service polite and pleasant. Had to wait a while as other customers being served on last occasion.

10 September 2018

service

5

Kept up to date with what’s happening with the car. Always polite and courteous.

10 September 2018

service

5

The customer service at Exeter is fantastic, the gentleman on the service desk is excellent, professional, knowledgeable, friendly and very helpful

10 September 2018

service

5

Need to sort out the Wi-Fi as it has restricted access so I could not site in the waiting area and for work

09 September 2018

service

5

My Mini Countryman runs like a dream.

09 September 2018

service

5

because they were first class.

07 September 2018

service

4

New steering rack felt odd, but job done

07 September 2018

service

5

Your colleagues were kindly able to meet my request to have the work done within a particular timeframe. I appreciated having the car washed and vacuumed too.

07 September 2018

service

4

Very polite and informative

06 September 2018

service

4

Very accommodating when I needed something done quickly.

06 September 2018

service

1

Very expensive and unhelpful when querying cost. The attention to detail when cleaning the car was poor.

04 September 2018

service

5

Everthing done on time and the car was valeted. Excellent report by video link ensures complete trust in the dealership.

31 August 2018

service

5

Every issue dealt with

28 August 2018

service

5

Generally satisfied with the efficiency of service I received

27 August 2018

service

4

Friendly bad polite service.

20 August 2018

service

5

I know my car is in safe hands.

19 August 2018

service

5

Smooth, friendly and efficient

19 August 2018

service

5

No problems with anything.

08 August 2018

service

5

Car Valeted, washed and checked what was offered was delivered well.

08 August 2018

service

4

My only grumble is that often the service phone is not answered and you either have to leave a message or call back.